Electric Hob FAQs

Electric Hob Frequently Asked Questions

• How do I clean my electric hob?

  To give your electric hob a thorough clean we recommend you follow these simple steps:

  1. Rub vinegar on the hob
  2. Sprinkle with baking soda
  3. Place a towel in warm water and put the towel on top of the hob
  4. Leave towel for 15-20 minutes
  5. Wipe clean with a cloth

• My electric hob won’t turn on

  If the hobs elements aren’t working your electric hob will not turn on. This may be due to a loose connection somewhere on the cable. Alternatively, the fuse may have blown, or your circuit may have tripped.  To prevent any further damage to your electric contact Go Assist today.

• There is some corrosive damage to the glass on my hob

  Most overspills won’t cause any corrosive damage to your glass. However, ingredients such as salt, jam or any high sugar ingredient may cause corrosive long-term damage. If you spill anything on your hob it should be wiped away immediately to prevent any long-term corrosive damage. If this does happen the only way to resolve the issue is to replace the glass. Go Assist are here to fix this issue for you, contact us today to have your glass replaced in a flash!

• One part of the ring on my electric hob is not heating up

  If one area of your hob isn’t heating up it is most likely something to do with the wire being damaged or broken. A repair expert can examine this by testing the element using a multimeter. Contact us to have your hob running like new in no time. 

• Can I use my cracked electric hob?

  The short answer is no, a cracked electric hob can be very dangerous. They work by transferring heat from an electrical current up through the ceramic to the pan. The only thing that is protecting the electrical current is the glass so therefore as soon as the glass cracks electrical fires and other issues could happen.

• Turning on my electric hob is tripping the electricity

  If your electric hob keeps tripping the electricity you may need to reset the fuse box. If this doesn’t work your electric hob may be faulty and will need replacing. Call Go Assist today to have a technician replace your faulty hob.

• My E-symbol keeps flashing on the hob, what does this mean?

  On most electric hobs the ‘E’ symbolises a switch being continually pressed. You could try cleaning the hob to remove any dirt or debris that has accumulated that may be affecting the switch. If this doesn’t work, try resetting the electric hob at the wall. Alternatively, call a technician to repair your broken-down electric hob.