Go AssistRequest a repair

Repair guide

Garage Door Won't Open

Symptoms

  • Door stuck closed
  • Opener runs but door does not move
  • Door reverses immediately

Possible causes

  • Spring failure
  • Sensor alignment issues
  • Track obstruction

Safe DIY checks

  • Check remote batteries
  • Clear visible track obstructions
  • Confirm sensors are clean and aligned

When to request repair help

  • A spring is broken
  • The door is off-track
  • The door may fall or jam
Loading repair form...