Go AssistRequest a repair

Repair guide

Washer Not Draining

Symptoms

  • Water left in drum
  • Clothes still soaked
  • Drain cycle stalling

Possible causes

  • Drain hose blockage
  • Pump obstruction
  • Lid or door switch faults

Safe DIY checks

  • Check for hose kinks
  • Look for obvious filter blockages if safe
  • Restart a spin-only cycle

When to request repair help

  • Water is leaking onto the floor
  • The washer smells hot
  • The machine will not unlock
Loading repair form...